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FAQ’s (Frequently Asked Questions) about Scoring.Racing.
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  • 1. What is Scoring dot Racing?
    Our platform was meticulously developed by experienced track operators and scoring staff to meet the specific needs of race tracks and traveling series. Our top priority was creating a flexible, fast, and user-friendly platform that can be easily navigated by both operators and staff. We strive to build personal relationships with our clients to ensure they receive the support they need at all times. For this reason, we offer one-on-one training to get you up to speed quickly on how to maximize the use of our platform. From scheduling races and creating lineups to calculating points and payments, our comprehensive suite of features covers all aspects of running a successful race track. Additionally, our platform also includes secure driver registration and even tax preparation services in order to streamline the administrative tasks required for managing a race track. With our platform, we aim to make your job easier so you can focus on providing an exceptional racing experience for your participants.
  • 2. How do I get Started?
    Click on the Contact Us heading on our website! We would love to talk to see how our system can work for you!
  • 3. Who is using
    At Scoring.Racing, we are proud to have a wide range of satisfied clients all across the country. Our powerful racing software has been utilized by race tracks of all sizes and types, providing accurate results and enhancing the overall experience for participants and spectators alike. If you want to bring the efficiency and precision of Scoring.Racing to your track, we would love to hear from you! Simply get in touch with us and our team will happily discuss how we can cater to your specific needs. We believe in constantly expanding our reach and delivering top-notch services to our clients, and we would be thrilled to have your track join our list of satisfied customers. So don't hesitate – let's work together towards making your races even more exciting with Scoring.Racing! See our list of tracks and series.
  • 4. What are the costs of your services?
    Our services are billed on a annual basis. We have two options of service that can fit your needs! Our basic plan covers lineups and schedules. You can post lineups on our events page or use our TV box in the pits. The Full Plan gives you everything you need to run a full night of racings. Driver Registration, Points/Pay, and reports.
  • 5. Is my data secure?
    At Scoring.Racing, we understand the critical importance of data security, especially when it comes to sensitive information. That's why all of our servers are HIPPA compliant and equipped with double encryption for both data in transit and at rest. We take the protection of driver and track data very seriously and go above and beyond to ensure its safety. As a result, you can trust that your drivers' information is secure with us. Unlike other platforms, we do not store all driver data in a centralized database shared by multiple tracks. Your drivers are exclusively yours, and you have complete control over their information. This means no waiting on requests or paying fees for simple updates - it's all in your hands. At Scoring.Racing, our top priority is to provide you with a secure and efficient platform for managing your drivers' data.
  • 6. How to get help if I need it?
    At our company, we go above and beyond to ensure that our customers receive exceptional service. We take it to the next level by providing one-on-one training with your staff to address any specific needs or concerns. Our team is dedicated to helping your employees develop a thorough understanding of our products and services so they can provide efficient and effective assistance to your clients. Additionally, we make it a priority to promptly respond to any questions or inquiries from both you and your customers in order to provide the best experience possible. We understand that time is valuable for both parties, which is why we strive to quickly address any issues that may arise. Our commitment to customer service excellence is reflected in our personalized approach and timely responses, making us a reliable partner for all of your needs.
  • 7. Can I suggest features?
    At Scoring.Racing, we value our users' feedback and constantly strive to improve their experience on our platform. We understand that using technology can be overwhelming at times and it is our goal to make sure that your time spent on our platform is seamless and easy. With that said, we welcome any suggestions or feature requests from our users as we believe feedback is crucial in enhancing our services. Our aim is to simplify and streamline tasks such as driver registrations, lineups, point & pay, and tax preparation - not add more complications. We want to save you time and effort so that you can focus on what truly matters - the race. So please don't hesitate to share your thoughts with us, because at Scoring.Racing, feedback is truly our friend.
  • 8. Are we missing an FAQ?
    Reach out and we are happy to help!
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